Refund Policy

PayEat/Mealzo Refund Policy


This website is powered by Mealzo. Mealzo provides our website and partners with PayEat to process your online order transaction. In the unlikely event that a refund is necessary, our comprehensive refund policy provides clear and concise guidance on our procedures.

To ensure transparency and ease of understanding throughout the refund process, please explore our detailed refund policy below.

1. Contact Information for Refund Requests:

2. Refund Eligibility:

Refund requests will be considered in the following circumstances:

3. Refund Procedure:

Within 14 days of the transaction date, please contact PayEat or Mealzo Customer Care to initiate the refund process. When submitting your request, provide us with the following information:

Our customer service team will review your request and, if eligible, initiate the refund process.

4. Refund Methods:

5. Refund Denial:

6. Customer Responsibility:

7. Refund Policy Updates:

By using PayEat and Mealzo (whether now or in the future), you agree to be bound by this refund policy. If you have any questions or concerns, please contact our customer service team using the contact details provided.